Unread and Mentions
Unread counts conversations that need you; Mentions counts the individual mentions inside them. Both are per destination.
- Spaces
- Web
The navigation column has three views, labelled All, Unread, and Mentions. The number beside Unread is how many conversations need you. The number beside Mentions is how many mentions are waiting for you across those conversations.
The two numbers count different things on purpose:
- Unread counts conversations. A conversation is counted once, whether it holds one new message or two hundred.
- Mentions counts individual mentions, including mentions inside threads.
Every conversation with a mention is also unread, so the Unread view always contains the Mentions view.
Both views are flat: no channel groups, no sub-channel nesting, and no thread rows, so one row is one conversation. Both are scoped to the destination you have selected, so a Space's numbers cover only that Space.
What each row shows
A conversation row shows a number only when it holds mentions. Unread without a mention shows a marker rather than a count. Displayed numbers stop at 99; above that the row's description says 99 or more rather than an exact figure. A parent channel also counts unread activity in its sub-channels.
What muting changes
Muting a conversation removes it from the Unread count and hides its unread marker. A mention still counts, and a conversation you marked as unread yourself still stands out. A muted row with unread but no mention may read Muted; excluded from roll-up.
Marking things read
Reading to the bottom of a conversation marks it read on its own, as long as the tab is in front and the window has focus.
To do it by hand, open the context menu on a conversation row and choose Mark as read, or Mark as unread to put the marker back. Threads carry the same pair. Mark all as read is on the Space menu beside the Space name and clears everything, then returns the view to All.
Empty views
- No unread conversations right now.
- No conversations with mentions right now.
Related
Related pages
- Notifications and mute — Set what a single conversation notifies you about from its row menu, and set the default for everything in Spaces settings.
- Find the threads in a channel — Threads appear under the channel row in the navigation column and in full on the channel's Threads tab.
- Notifications are not arriving — Check the conversation's setting, its channel and parent channel if present, your account default, then browser permission.