---
title: Collect files from someone outside Evolve
type: how-to
section: drive
summary: Secure Data Intake issues a secure upload link to a named sender. Accepted files are scanned, validated and delivered into a managed folder you choose.
sources:
  - evolve-front-end/app/[lng]/drive/intake/page.tsx
  - evolve-front-end/app/[lng]/intake/[publicLocator]/page.tsx
  - evolve-front-end/components/content-intake/**
  - evolve-front-end/lib/content-intake/operator.server.ts
  - evolve-front-end/app/i18n/locales/en/content-platform.json
verified:
  at: 2026-09-04
  env: code
  by: content-lane-drive
ttl_days: 45
related: [drive/upload-a-file, drive/create-a-managed-folder, drive/home]
---

Open **Secure Data Intake** in the left rail and choose **New request**. Name the request, pick the managed folder the files should land in, add the recipients' email addresses, and choose **Issue request**. Each recipient gets a link that verifies their email and accepts the files.

The rail row appears only for people who administer intake. Its own description reads **Issue secure upload links, monitor delivery, and route accepted files into a managed folder.**

## Issue a request

1. Choose **Secure Data Intake**, then **New request**. The dialog says **Create a secure upload link for one or more named senders.**
2. Type a **Request name**.
3. Choose the **Destination managed folder**. Folders belonging to a Space are grouped under **Spaces**.
4. Add **Recipients**, one email address per line. The help text says **Enter one email address per line. Addresses are used only for identity matching and delivery.**
5. Write **Sender instructions**. The sender sees them on the upload page.
6. Open **Limits and handling** if the defaults do not fit. It carries **Per-file limit (GB)**, **Total limit (GB)**, **Maximum files**, **Concurrent uploads**, **Expires after (days)**, **Purpose reference**, **Classification reference** and **Retention profile**. The panel notes **Any file format is accepted under the returned policy. Unrecognized formats use store-only handling.**
7. Choose **Issue request**. It reads **Issuing…** while it works.

## What the sender does

The sender opens the link and sees **Secure Data Intake** with your instructions and the request limits. They enter their **Email address** under **Verify your email**, which explains **Use the email address that received this request. Evolve will send a one-time code.**, then choose **Continue securely**.

They then choose files or a folder and start the upload. The page describes itself: **Choose files or a folder. Any file type allowed by the request policy can be transferred.** Uploads can be paused and resumed, and the receipt page says **You can close this page. The safe receipt below is authoritative.**

The footer states what happens next: **Files are admitted by request policy, scanned, validated, and delivered only to the designated managed folder.**

## Track a request

The list shows **Request**, **State**, **Expires**, **Submissions** and **Attention**. Open a row for its details, its policy and its submissions.

**Invitations** holds one row per recipient. **Add or reissue** issues a new link for an address; the help text warns **Reissuing creates a fresh link and invalidates the previous one. Delivery status does not control access.** **Revoke** withdraws an invitation and ends its sessions.

On the request itself, **Expire** stops new uploads and **Revoke** ends every active sender session. Both ask you to confirm.

**Submissions** lists each file with **File**, **State** and **Size**, and counts the uploaded files against the declared total for each submission.

## When something needs attention

- **Scanning needs review** holds the affected files. The note says the affected files stay isolated and cannot be delivered, and gives the support reference to quote when escalating.
- **Destination needs attention** means the delivery could not be bound. Enter the **Managed folder ID**, optionally a **Folder ID (optional)**, and choose **Rebind destination**.
- **Notification delivery needs attention. Reissue if the recipient did not receive a usable link.** means the email may not have arrived. Use **Add or reissue**.

## If it did not work

- **Destination managed folders could not be loaded.** means the folder picker failed. Reload the page.
- **The intake request could not be issued.** means nothing was created. Try again.
- **Intake requests could not be refreshed. Existing results remain available.** means the list is stale, not empty.
- A sender who reports **This request is not available** holds a revoked or expired link. Issue a fresh one.
- Administering intake needs the intake capability on your role. If the rail row is absent, ask an Account administrator.