# Evolve help

> Task-shaped help for the Evolve platform: Spaces, Drive, AI Studio and System settings. Every page carries the files it documents, the date it was verified, and a Markdown twin.

Every page is also served as HTML at https://evolve.unic.ac.cy/en/help/<section>/<slug>; a request with `Accept: text/markdown` on that URL returns the Markdown. The full corpus in one file: https://evolve.unic.ac.cy/help/llms-full.txt.

## Spaces

Channels, threads, direct messages, calls, and files for a team, project, or topic.

- [What a Space is](https://evolve.unic.ac.cy/help/spaces/what-a-space-is.md): A Space is a named group of channels and people inside one Account; channels hold the messages, and threads hold side-discussions.
- [Explore and join a Space](https://evolve.unic.ac.cy/help/spaces/explore-and-join-a-space.md): Open Explore Spaces from the destination rail, search for the Space by name, and choose Join.
- [Create a Space](https://evolve.unic.ac.cy/help/spaces/create-a-space.md): Choose the plus button in the destination rail, name the Space, optionally add an image and members, then choose Create.
- [Leave or delete a Space](https://evolve.unic.ac.cy/help/spaces/leave-or-delete-a-space.md): Open the Space menu from the rail, then choose Leave Space to remove yourself or Delete Space to remove it for everyone.
- [Channels and sub-channels](https://evolve.unic.ac.cy/help/spaces/channels-and-sub-channels.md): A channel is one shared conversation inside a Space; a sub-channel sits under a channel and draws its members from it.
- [Create a channel](https://evolve.unic.ac.cy/help/spaces/create-a-channel.md): Choose Create channel in the Space you want, name it, pick who can open it, then choose Create.
- [Add people to a channel](https://evolve.unic.ac.cy/help/spaces/add-people-to-a-channel.md): Open the channel's members list, choose Add member, then add a person by name or email, or bind a workgroup.
- [Space members and roles](https://evolve.unic.ac.cy/help/spaces/space-members-and-roles.md): Space administration grants four separate things; channel roles are stored per channel; Space roles are name tags that grant nothing.
- [Cross-Account access](https://evolve.unic.ac.cy/help/spaces/cross-account-access.md): A Space can be shared with another Account through a collaboration; members of that Account then read, or read and post, in its channels.
- [Reply in a thread](https://evolve.unic.ac.cy/help/spaces/reply-in-a-thread.md): Open the actions on the message you want to answer and choose Reply in thread; the replies open in a panel beside the channel.
- [Find the threads in a channel](https://evolve.unic.ac.cy/help/spaces/threads-in-a-channel.md): Threads appear under the channel row in the navigation column and in full on the channel's Threads tab.
- [Mention someone or a role](https://evolve.unic.ac.cy/help/spaces/mention-someone.md): Type @ in the composer and pick a name; a resolved mention notifies that person even when the conversation is muted.
- [Unread and Mentions](https://evolve.unic.ac.cy/help/spaces/unread-and-mentions.md): Unread counts conversations that need you; Mentions counts the individual mentions inside them. Both are per destination.
- [Notifications and mute](https://evolve.unic.ac.cy/help/spaces/notifications-and-mute.md): Set what a single conversation notifies you about from its row menu, and set the default for everything in Spaces settings.
- [Send a direct message](https://evolve.unic.ac.cy/help/spaces/direct-messages.md): Open DMs in the destination rail, choose the plus button, pick one person for a direct message or several for a group.
- [Pin a message](https://evolve.unic.ac.cy/help/spaces/pin-a-message.md): Open the actions on a message and choose Pin message; pinned messages collect on the channel's Pins tab.
- [Share a file in a channel](https://evolve.unic.ac.cy/help/spaces/share-a-file.md): Use the plus button in the composer to upload a file or pick one from Drive, or drag files onto the message pane.
- [The Files tab](https://evolve.unic.ac.cy/help/spaces/the-files-tab.md): Files lists everything in the channel's file store, newest first, with a download control on each file that has one.
- [Link cards](https://evolve.unic.ac.cy/help/spaces/link-cards.md): A link pasted into a message expands into a card; GitHub, scholarly, media, and Evolve links get purpose-built cards.
- [Search in Spaces](https://evolve.unic.ac.cy/help/spaces/search-in-spaces.md): Press Ctrl+K or Cmd+K to search everything you can read, or use the channel header's search box for one conversation.
- [Start or join a call](https://evolve.unic.ac.cy/help/spaces/start-or-join-a-call.md): Choose Start call in the channel header, pick your camera and microphone in the pre-join dialog, then join.
- [Agents and desks in a channel](https://evolve.unic.ac.cy/help/spaces/agents-and-desks.md): A desk is an AI teammate you reach by mentioning it in its own Space; agent work can also be started from a single message.
- [You cannot see a Space](https://evolve.unic.ac.cy/help/spaces/you-cannot-see-a-space.md): A Space you expect is missing because you are not a member, it is invite only, your Account lost Spaces access, or a collaboration ended.
- [You cannot post in a channel](https://evolve.unic.ac.cy/help/spaces/you-cannot-post-in-a-channel.md): The composer is locked because the channel is an announcement channel, it is archived, your access is read only, or a send failed.
- [You cannot see the Files tab](https://evolve.unic.ac.cy/help/spaces/you-cannot-see-the-files-tab.md): Files is on every channel; on a narrow window its name is hidden or the tabs collapse into a menu, and an empty channel reads No files yet.
- [Notifications are not arriving](https://evolve.unic.ac.cy/help/spaces/notifications-are-not-arriving.md): Check the conversation's own level and mute state, then your account default, then the browser's permission for this site.

## Drive

Upload, find, preview, share and publish files, and work together in managed folders.

- [Find your way around Drive](https://evolve.unic.ac.cy/help/drive/home.md): Drive holds your files in one place. Home lists recent items and what needs your action; the left rail reaches every area and your managed folders.
- [Find the files you uploaded](https://evolve.unic.ac.cy/help/drive/my-drive.md): My Drive lists the files and folders you uploaded or created. Open it from the Content group in the left rail or from the pinned row under My managed folders.
- [Find what other people shared with you](https://evolve.unic.ac.cy/help/drive/shared-with-you.md): Shared lists the items other people granted you directly or through a collaboration. Account-wide shares and Space files are not part of that list.
- [Open and preview a file](https://evolve.unic.ac.cy/help/drive/open-and-preview-a-file.md): Choose a row to open the file's own page. It shows the file itself, with panels for Info, Comments and History, and a Download action.
- [Upload a file](https://evolve.unic.ac.cy/help/drive/upload-a-file.md): Choose Upload file, pick a destination, choose the files and choose Add. Drive verifies each file, transfers it, then processes it for preview and search.
- [Upload a folder](https://evolve.unic.ac.cy/help/drive/upload-a-folder.md): Choose Upload folder and pick a folder on your device. Sub-folders are preserved, and empty folders are created too when your browser reports them.
- [Create a folder](https://evolve.unic.ac.cy/help/drive/create-a-folder.md): Choose New folder, type a name and choose Create. The folder is made where you are: inside the folder or managed folder you are looking at.
- [Move or copy a file](https://evolve.unic.ac.cy/help/drive/move-or-copy-an-item.md): Move and Copy to open a folder picker scoped to where the item already lives. You cannot move items between managed folders, and folders cannot be copied.
- [Archive an item](https://evolve.unic.ac.cy/help/drive/archive-an-item.md): Archiving hides an item from the default lists without deleting it. Open Archive to find it again and choose Unarchive to bring it back.
- [Accepted file types](https://evolve.unic.ac.cy/help/drive/accepted-file-types.md): Drive accepts what the administered catalogue lists. Supported files shows the live list; this page carries the default set and the size rules.
- [What Drive makes from your files](https://evolve.unic.ac.cy/help/drive/renditions.md): After an upload Drive scans the file, extracts its text and metadata, and for images builds two WebP renditions. Documents render in your browser.
- [Upload a site](https://evolve.unic.ac.cy/help/drive/upload-a-site.md): A site is a static HTML bundle with index.html at its root. Choose Upload site, name it, decide on JavaScript, and Drive registers it in Sites.
- [Change a site in plain English](https://evolve.unic.ac.cy/help/drive/edit-a-site.md): A site's editor takes a plain-English instruction, makes the edit, shows the result in Preview, and publishes only after validation passes and you arm Publish.
- [Capture a URL](https://evolve.unic.ac.cy/help/drive/capture-a-url.md): Capture URL files a request to preserve a web page as evidence. Give the URL, choose a capture profile and a destination, and submit.
- [Create a managed folder](https://evolve.unic.ac.cy/help/drive/create-a-managed-folder.md): Choose Create managed folder, give it a name, add an optional description and category, and Drive opens the new folder. New folders start private.
- [Invite people to a managed folder](https://evolve.unic.ac.cy/help/drive/invite-people-to-a-managed-folder.md): Open the folder, choose Invite, pick people, workgroups or collaborations, set Can view or Can edit, choose Share, then choose Done to save.
- [Can view, Can comment and Can edit](https://evolve.unic.ac.cy/help/drive/permission-levels.md): What the three permissions in the share dialog mean, which two you can actually choose, and how a permission on a managed folder reaches its contents.
- [Share a file or folder by link](https://evolve.unic.ac.cy/help/drive/link-access.md): Copy link hands out an Evolve link that opens only for the access list. Anyone with the link mints a public link for a file, and expires after 30 days.
- [Rename a managed folder and read its tabs](https://evolve.unic.ac.cy/help/drive/managed-folder-settings.md): Folder settings holds Snapshot, Edit and Delete. Edit changes the name and category; the five tabs are Overview, Sites, Members, Activity and Snapshots.
- [Capture a snapshot of a managed folder](https://evolve.unic.ac.cy/help/drive/snapshots.md): A snapshot records which revision of every page a folder held at one moment. Capture it from the settings menu; it is a record, not a restore point.
- [Delete a managed folder](https://evolve.unic.ac.cy/help/drive/delete-a-managed-folder.md): Deleting is permanent and needs you to type the folder's name. It removes the folder, its members and its snapshots; the files themselves stay in Drive.
- [Send a file for review](https://evolve.unic.ac.cy/help/drive/request-a-review.md): Choose Send for review on the item, then name the reviewers and what you expect of each. The review exists only once a reviewer is named.
- [Review a file someone sent you](https://evolve.unic.ac.cy/help/drive/my-tasks.md): My tasks lists what is waiting on you. Open the item, then choose Approve, Request changes, Send back to author or Reject from its actions.
- [Publish an item from a managed folder](https://evolve.unic.ac.cy/help/drive/publish-an-item.md): Publish is an action on an item inside a managed folder. Published items appear under Published by me, and Unpublish reverses it.
- [What the Retrieval area shows](https://evolve.unic.ac.cy/help/drive/retrieval.md): Retrieval lists the items an application manages for retrieval and RAG paths. It is a filtered view of your files, not a place to run a query.
- [Collect files from someone outside Evolve](https://evolve.unic.ac.cy/help/drive/secure-data-intake.md): Secure Data Intake issues a secure upload link to a named sender. Accepted files are scanned, validated and delivered into a managed folder you choose.
- [Upload failed](https://evolve.unic.ac.cy/help/drive/upload-failed.md): Every upload failure names a message and a recommended action. This page groups the messages by cause and says which ones are worth retrying.
- [File will not open](https://evolve.unic.ac.cy/help/drive/file-will-not-open.md): Each preview failure states its own reason. This page maps every message to its cause and says whether waiting, retrying or downloading is the fix.
- [Cannot share](https://evolve.unic.ac.cy/help/drive/cannot-share.md): What each failure in the share dialog means: a disabled Done button, a failed save, a recipient who cannot be found, and a link that opens for nobody.

## AI Studio

Work with models in threads: attachments, repositories, personas, agents, media, cost and token limits.

- [Start a conversation in AI Studio](https://evolve.unic.ac.cy/help/ai-studio/start-a-conversation.md): Open AI Studio, type your question in the message box, and press Enter. AI Studio creates a thread and streams the reply.
- [Choose a model](https://evolve.unic.ac.cy/help/ai-studio/choose-a-model.md): Select the model name at the top of a thread, pick a group, then pick a model. A model picked from a provider group becomes your default.
- [What models can do](https://evolve.unic.ac.cy/help/ai-studio/models.md): The model catalogue is served at run time and differs by Account. This page carries the model facts that live in the code.
- [Attach files to a message](https://evolve.unic.ac.cy/help/ai-studio/attach-files-to-a-message.md): Attach files from your device or from Drive with the plus button next to the message box, or drag them onto the thread.
- [Attach a repository to a thread](https://evolve.unic.ac.cy/help/ai-studio/attach-a-repository.md): Attach up to five GitHub repositories to a thread so the model reads their file listing and README as reference on every message.
- [Use a persona in a thread](https://evolve.unic.ac.cy/help/ai-studio/use-a-persona.md): Select the persona control at the top of a thread and choose a persona. Its text is added to the model's instructions on every message you send.
- [Create a persona](https://evolve.unic.ac.cy/help/ai-studio/create-a-persona.md): Open Personas in the AI Studio sidebar, select Add Persona, and fill in the role and instructions the model should follow.
- [Connect an MCP server](https://evolve.unic.ac.cy/help/ai-studio/connect-an-mcp-server.md): Use the plug button next to the message box to add a remote MCP server so the model can reach its tools and data during the thread.
- [Generate an image or a video](https://evolve.unic.ac.cy/help/ai-studio/generate-images-and-videos.md): Turn on Image in a thread to get pictures instead of text, or open Media in the sidebar to generate images and videos with size and quality controls.
- [Use your voice in a thread](https://evolve.unic.ac.cy/help/ai-studio/use-your-voice.md): The Voice button next to the message box holds two modes: Live Chat, a spoken back-and-forth, and Dictate, which types what you say into the box.
- [Transcribe an audio file](https://evolve.unic.ac.cy/help/ai-studio/transcribe-an-audio-file.md): Choose Transcribe audio from the plus button next to the message box, pick a recording, review the transcript, then insert it into the thread.
- [Find a thread you had before](https://evolve.unic.ac.cy/help/ai-studio/find-a-past-thread.md): Recent threads are listed by date in the left sidebar. For older ones, open All threads and search, filter or sort the full list.
- [Move around a long thread](https://evolve.unic.ac.cy/help/ai-studio/move-around-a-long-thread.md): From eight messages on, a conversation map appears at the right edge. Open it to jump to any message, and collapse your own prompts to see replies only.
- [Fork a thread](https://evolve.unic.ac.cy/help/ai-studio/fork-a-thread.md): Select Fork on any message to start a new thread that holds the conversation up to that point, leaving the original untouched.
- [Rename or delete a thread](https://evolve.unic.ac.cy/help/ai-studio/rename-or-delete-a-thread.md): Use the More options menu at the top of a thread to rename it or delete it, or delete several at once from the Threads page.
- [Export a thread](https://evolve.unic.ac.cy/help/ai-studio/export-a-thread.md): Export a thread as a Word document or a text file, copy it to the clipboard, or copy a link to it, from the More options menu.
- [Run an agent](https://evolve.unic.ac.cy/help/ai-studio/run-an-agent.md): Open Agents in the AI Studio sidebar, pick an agent, describe the work, fill in the fields it asks for, and select Start a run.
- [Follow an agent run](https://evolve.unic.ac.cy/help/ai-studio/follow-an-agent-run.md): Agent Executions on the Agents page lists every run. Open one to see its steps and outputs, stop it while it is going, or start it again.
- [Token limits in a thread](https://evolve.unic.ac.cy/help/ai-studio/token-limits.md): Every thread has a token budget set by its model. The counter beside the message box shows how much is used, and the thread stops at the limit.
- [What your requests cost](https://evolve.unic.ac.cy/help/ai-studio/cost-and-usage.md): The Plans page in the AI Studio sidebar shows what pays for your requests, which limits can stop them, and a history of what you have used.
- [GitHub link cards in a thread](https://evolve.unic.ac.cy/help/ai-studio/github-link-cards.md): A GitHub repository, issue or pull request link in a message renders as a card with its state and counts. Other GitHub links stay plain text.
- [A reply stopped before it finished](https://evolve.unic.ac.cy/help/ai-studio/response-cut-off.md): A reply that ends early carries a note saying who ended it. The note tells you whether to send again, lower the reasoning level, or change model.
- [No models are available for your account](https://evolve.unic.ac.cy/help/ai-studio/model-unavailable.md): When AI Studio offers no model, or refuses the one you chose, the cause is your Account's model policy, your plan, or the model's own limits.
- [A file was not uploaded](https://evolve.unic.ac.cy/help/ai-studio/upload-rejected.md): AI Studio refuses a file when it is too large, when the model cannot read that type, or when the upload itself failed. Each case names itself.

## System settings

Signing in, your profile and preferences, Accounts and roles, apps, and what changed on the platform.

- [Sign in to Evolve](https://evolve.unic.ac.cy/help/system/sign-in.md): Enter your email address and password at /signin, then complete the six-digit code step if two-factor authentication is on.
- [Sign out](https://evolve.unic.ac.cy/help/system/sign-out.md): Open the avatar menu at the top right and select Sign out; Evolve clears the session in this browser and returns you to the sign-in page.
- [Reset a forgotten password](https://evolve.unic.ac.cy/help/system/reset-a-forgotten-password.md): Request a code from the sign-in page, then enter the six-digit code from the email together with your new password.
- [Change your password](https://evolve.unic.ac.cy/help/system/change-your-password.md): Open Sign In & Security and use the password panel there; Evolve emails a six-digit code, and you set the new password with that code.
- [Sign in with a passkey](https://evolve.unic.ac.cy/help/system/sign-in-with-a-passkey.md): Add a passkey from Sign In & Security, then select Use a passkey on the sign-in page instead of typing a password.
- [Turn two-factor authentication on or off](https://evolve.unic.ac.cy/help/system/two-factor-authentication.md): Under Multi Factor Authentication on the Sign In & Security page, select Set up to pair an authenticator app, or Disable to turn it off.
- [Review active sessions and sign out a device](https://evolve.unic.ac.cy/help/system/active-sessions.md): The Active Sessions table on Sign In & Security lists every signed-in session; select Revoke to end one, or Log out to end the one you are using.
- [Edit your profile](https://evolve.unic.ac.cy/help/system/edit-your-profile.md): Open My profile from the avatar menu and edit your photo, display name and About in place; each field has its own Edit control and Save.
- [Change appearance, text size and language](https://evolve.unic.ac.cy/help/system/appearance-and-preferences.md): Theme, motion, text size and language are set from the avatar menu; the Preferences page holds the dark mode switch.
- [Notifications](https://evolve.unic.ac.cy/help/system/notifications.md): Notifications reach you through the bell in the navbar and, if you allow them, as browser alerts; the inbox is not switched on in every environment.
- [What an Account is](https://evolve.unic.ac.cy/help/system/what-an-account-is.md): An Account owns your apps, Spaces and data; it sits inside an Organization, and you hold one role in each Account you belong to.
- [Switch between Accounts](https://evolve.unic.ac.cy/help/system/switch-accounts.md): Select your avatar, then Switch organization, and pick the Account and role you want; the page reloads with that membership in effect.
- [The Account administrator role](https://evolve.unic.ac.cy/help/system/account-administrator.md): An Account administrator manages one Account from Account settings: its name and sign-in methods, its members and roles, its spending limits and its billing.
- [Roles and what they grant](https://evolve.unic.ac.cy/help/system/roles.md): Your role is the second half of your Account membership. This is every role the interface names, and what a role does and does not decide.
- [Launchpad](https://evolve.unic.ac.cy/help/system/launchpad.md): Launchpad is the Evolve home page: your core apps, the rest of the apps installed for this membership, and a route into the App Store.
- [Find and install apps from the App Store](https://evolve.unic.ac.cy/help/system/install-apps.md): Open the App Store from the navbar, find the app, and select Install; installed apps then appear on Launchpad for the Account and role you are using.
- [An app is missing](https://evolve.unic.ac.cy/help/system/an-app-is-missing.md): An app is absent because it is not available to your Account, not installed for your role, blocked by policy, or not released to production yet.
- [What the Releases page shows](https://evolve.unic.ac.cy/help/system/releases.md): Releases lists production deployments newest first, grouped by day, with the changes under each one filtered to what your Account is entitled to.
- [Check whether Evolve is down](https://evolve.unic.ac.cy/help/system/platform-status.md): Select Status in the footer to open the platform status page, which reports availability independently of Evolve itself.
- [Get help and report a problem](https://evolve.unic.ac.cy/help/system/help-and-support.md): Open Help from the footer or your account menu; send a report with Give feedback or Send feedback, or email evolve@unic.ac.cy.

## Optional

- [Sitemap](https://evolve.unic.ac.cy/help/sitemap.xml): every help URL with its verification date.