---
title: Mention someone or a role
type: how-to
section: spaces
summary: Type @ in the composer and pick a name; a resolved mention notifies that person even when the conversation is muted.
applies_to:
  clients: [web]
sources:
  - evolve-front-end/components/team-chat/kernel/team-chat-mentions.ts
  - evolve-front-end/components/team-chat/kernel/team-chat-mention-resolution.ts
  - evolve-front-end/components/team-chat/composer/team-chat-mention-suggestions.tsx
  - evolve-front-end/app/i18n/locales/en/team-chat.json
verified:
  at: 2026-09-04
  env: code
  by: content-lane-spaces
ttl_days: 45
related: [spaces/unread-and-mentions, spaces/space-members-and-roles]
aliases: [team-chat/mentions]
---

1. Put the cursor at the start of a word in the composer and type `@`.
2. Type part of the person's name or email address. The list is labelled **Mention a member**.
3. Choose the entry. Spaces inserts the name and tracks it as a mention.

Only active members of that conversation are offered, and never yourself. Up to eight people appear at a time, people before agents.

## The group mentions

Two group mentions exist once you have typed at least two matching characters:

- `@all`, described as **Conversation members**, mentions everyone in the conversation.
- `@admins`, described as **Notify this conversation's admins**, mentions the conversation's owners and admins.

A mention can reach at most 50 members of a conversation.

There is no `@here` and no `@channel`.

## Space role mentions

If a Space administrator has created Space roles, typing `@` also offers up to four of them under **Roles**, with the number of people each holds. Choosing one mentions everybody who holds that role and is also a member of the conversation. A role mention is treated as a broadcast, so a muted conversation suppresses it.

Selecting a person's mention chip in a message opens their profile; selecting a role's chip lists who holds it.

## What is and is not a mention

A mention only counts when the text still names a current member when the message is sent. Text inside inline code, a fenced code block, an HTML comment, or a link target does not count. If two members have the same display name, neither is mentioned. When you edit a message, the whole mention set is worked out again from the visible text.

## If it did not work

- **No matching conversation members.** means nobody in this conversation matches what you typed. Add the person to the channel first; see [Add people to a channel](/help/spaces/add-people-to-a-channel).
- **Conversation members could not be loaded.** is a service failure. Close and reopen the list.
- If the name appears in plain text without a highlight, it did not resolve. Delete it and pick the entry from the list again.