---
title: Check whether Evolve is down
type: how-to
section: system
summary: Select Status in the footer to open the platform status page, which reports availability independently of Evolve itself.
applies_to:
  clients: [web]
sources:
  - evolve-front-end/components/common/FooterLinks.tsx
  - evolve-front-end/app/[lng]/settings/page.tsx
  - evolve-front-end/app/i18n/locales/en/footer.json
  - evolve-front-end/app/i18n/locales/en/settings.json
verified:
  at: 2026-09-04
  env: code
  by: content-lane-system
ttl_days: 45
related: [system/releases, system/help-and-support, system/an-app-is-missing]
---

Select **Status** in the footer. It opens the platform status page, `uptime.unic.ac.cy`, in a new tab. The status page is hosted separately from Evolve, so it stays reachable when Evolve is not.

## Open it

- From any page: select **Status** in the footer.
- From the **Settings** page: select **Status** under **About**.

## Before you report a problem

1. Open **Status** and check whether the service you are using is reported as down.
2. If it is, wait for the status page to report recovery. There is nothing to fix on your side.
3. If it is not, the problem is more likely to be your Account, your role or your session. Check [An app is missing](/help/system/an-app-is-missing) for an absent app, and [Review active sessions](/help/system/active-sessions) if you keep being signed out.
4. If neither explains it, report it. See [Help and support](/help/system/help-and-support).

## If it did not work

- If the footer is not visible, scroll to the end of the page; in a full-height app the footer sits below the panels.
- If the status page itself does not load, the problem is your network rather than Evolve.
- A recent deployment can also explain a change in behaviour. Check [What the Releases page shows](/help/system/releases).