Pin a message

1. Point at the message. Its actions appear above it.
2. Choose Pin message. On a phone, press and hold the message and choose it from the sheet.
3. Open Pins in the channel header to see everything pinned there.

Pin message appears only if you may manage the channel's pins. Spaces confirms with Message pinned.

Unpin

Unpinning is not a message action. Open the Pins tab, find the row, and choose Unpin.

The Pins tab

Pins lists the channel's pinned messages together with any decisions, actions, and sources recorded from them. Filters narrow the list to Messages, Decisions, Actions, or Sources. An empty tab reads No messages are pinned in this conversation.

Pin message as... records the message under one of those headings instead of pinning it plainly. Only a plain pin is stored on the server; the other three are notes on the tab, capped at eight and cleared when the page reloads. Use a plain pin for anything that has to last.

Pinning a conversation instead

Pinning a message and pinning a conversation are different. The context menu on a channel or direct message row pins the conversation itself, which moves it into the Pinned section at the top of the navigation column. That changes only your own view.

If it did not work

• If Pin message is absent, you do not manage pins in this channel, or the message has not finished sending.
• Message was not pinned. Try again. and Message was not unpinned. Try again. are service failures. Repeat the action.
• Pinned messages could not be loaded. means the tab could not read the list. Reopen the tab.