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Sign in with a passkey

Add a passkey from Sign In & Security, then select Use a passkey on the sign-in page instead of typing a password.

Este artigo está disponível atualmente em inglês. Leia em inglês.

  • System settings
  • Web

Add a passkey once from Sign In & Security, then sign in with Use a passkey and your device's fingerprint, face or security key.

Add a passkey

  1. Select your avatar, then Settings, then Sign In & Security.
  2. Find the Passkeys section. When no passkey exists it reads Set up a passkey to sign in with biometrics or a security key.
  3. Select Add passkey.
  4. Follow your browser's prompt. The button reads Adding passkey... while it waits.

Each registered passkey is listed with the date it was added, for example Added 4 September 2026 via platform. Select Remove on a row to delete that passkey.

Sign in with it

  1. Open /en/signin.
  2. Select Use a passkey. The button reads Waiting for passkey... while your browser prompts you.
  3. Approve the prompt on your device.

You do not need to type your email address first.

If it did not work

  • Passkeys are unavailable for this account. means passkeys are not offered for your Account. Use your password.
  • Passkey sign-in is unavailable. Try your password instead. on the sign-in page means the browser refused or cancelled the prompt. Sign in with your password and try adding the passkey again.
  • Unable to add a passkey. means registration failed. Check that the browser and device support passkeys, then retry.
  • The Passkeys section is hidden entirely when your Account does not support passkeys and none are registered.

Páginas relacionadas

  • Sign in to Evolve — Enter your email address and password at /signin, then complete the six-digit code step if two-factor authentication is on.
  • Turn two-factor authentication on or off — Under Multi Factor Authentication on the Sign In & Security page, select Set up to pair an authenticator app, or Disable to turn it off.
  • Change your password — Open Sign In & Security and use the password panel there; Evolve emails a six-digit code, and you set the new password with that code.

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Sobre esta página de ajuda

Última verificação em 2026-09-04 em código-fonte por content-lane-system. Próxima revisão até 2026-10-19. Esta página precisa ser revisada. Servindo a versão 24c8fe2e2865, implantada em 2026-10-20.

Fontes: evolve-front-end/app/[lng]/account-page/security/forms/Passkeys.tsx, evolve-front-end/app/[lng]/signin/page.tsx, evolve-front-end/app/i18n/locales/en/authentication.json, evolve-front-end/app/i18n/locales/en/login.json

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