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Read a learner's support instructions in your class

In a class roster, a learner's Support marker opens the instructions shared with you for them, and Report a problem reaches the office.

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  • Education
  • Web

A learner whose adjustments are shared with your class has a Support marker in the class roster. It opens their Support instructions.

  1. Select My Teaching in the navigation, then the class.
  2. Open Roster.
  3. Select the learner's marker: Support · New, Support · Updated or Support.
  4. Read the instructions under Support instructions.

A marker reads Support · New or Support · Updated until you open the instructions it points to. The instructions show what the office approved, the timing where there is one, and the last day they apply.

Report a problem

When you can't provide an instruction:

  1. Select Report a problem.
  2. When the learner has more than one instruction, choose the Instruction.
  3. Describe it under What went wrong?.
  4. Select Send to the Support office.

The office's answer appears under Your problem reports.

If it did not work

  • This instruction changed. Reload the page to see the current version.: reload the page and send it again.
  • Support instructions are unavailable right now.: try again later.
  • Support instructions can't be shown for this learner right now. Contact the Support office.: contact the office.

Pages associées

  • Find your way in Education — The navigation on the left lists the parts of Education your roles let you use, Find a page searches them, and Help opens help for the page you are on.
  • See your adjustments in My support — My support lists the adjustments approved for you, with what each covers, when it applies and who can see it.

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À propos de cette page d’aide

Dernière vérification le 2026-10-10 sur code source par lane-12d. Prochain examen avant le 2026-11-24. Version en service : 24c8fe2e2865, déployée le 2026-10-20.

Sources : evolve-front-end/components/education/support/section-support.tsx, evolve-front-end/components/education/section-roster.tsx, evolve-front-end/app/i18n/locales/en/education-support.json

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