Check whether Evolve is down
Select Status in the footer to open the platform status page, which reports availability independently of Evolve itself.
- System settings
- Web
Verified on source code by content-lane-system. Next review by . Serving build 3abda6b56647, deployed .
Select Status in the footer. It opens the platform status page, uptime.unic.ac.cy, in a new tab. The status page is hosted separately from Evolve, so it stays reachable when Evolve is not.
Open it
- From any page: select Status in the footer.
- From the Settings page: select Status under About.
Before you report a problem
- Open Status and check whether the service you are using is reported as down.
- If it is, wait for the status page to report recovery. There is nothing to fix on your side.
- If it is not, the problem is more likely to be your Account, your role or your session. Check An app is missing for an absent app, and Review active sessions if you keep being signed out.
- If neither explains it, report it. See Help and support.
If it did not work
- If the footer is not visible, scroll to the end of the page; in a full-height app the footer sits below the panels.
- If the status page itself does not load, the problem is your network rather than Evolve.
- A recent deployment can also explain a change in behaviour. Check What the Releases page shows.
Related pages
- What the Releases page shows — Releases lists production deployments newest first, grouped by day, with the changes under each one filtered to what your Account is entitled to.
- Get help and report a problem — Open Help from the footer or your account menu; send a report with Give feedback or Send feedback, or email evolve@unic.ac.cy.
- An app is missing — An app is absent because it is not available to your Account, not installed for your role, blocked by policy, or not released to production yet.