Help
How to do things in Evolve, checked against the product. Every page says when it was last verified.
Contact supportSpaces
Channels, threads, direct messages, calls, and files for a team, project, or topic.
- Get started in Spaces
Find your Account and Space, open a channel or direct message, send a message, and check replies and mentions.
- Send, edit, or delete a message
Check the conversation and its audience, send a message, then edit your text or delete the message if needed.
- Move your daily work from Teams to Spaces
Match everyday Teams tasks to Spaces, and check your institution's guidance for old messages, files, and meeting links.
- Use Spaces with a keyboard
Move through Spaces controls with Tab, search with Ctrl+K or Cmd+K, and use the message box without a mouse.
- What a Space is
A Space is a named group of channels and people inside one Account; channels hold the messages, and threads hold side-discussions.
- Explore and join a Space
Choose Explore Spaces in the left-hand navigation, search by name, and join a Space you can access.
- Send a direct message
Choose DMs in the left-hand navigation, then start a conversation with one person or a small group.
- Channels and sub-channels
A channel is one shared conversation inside a Space; a sub-channel sits under a channel and draws its members from it.
- Reply in a thread
Open the actions on the message you want to answer and choose Reply in thread; the replies open in a panel beside the channel.
- Find the threads in a channel
Threads appear under the channel row in the navigation column and in full on the channel's Threads tab.
- Mention someone or a role
Type @ in the composer and pick a name; a resolved mention notifies that person even when the conversation is muted.
- Unread and Mentions
Unread counts conversations that need you; Mentions counts the individual mentions inside them. Both are per destination.
- Pin a message
Open the actions on a message and choose Pin message; pinned messages collect on the channel's Pins tab.
- Share a file in a channel
Use the plus button in the composer to upload a file or pick one from Drive, or drag files onto the message pane.
- The Files tab
The Files tab lists files shared or uploaded in the channel, newest first, with downloads where available.
- Search in Spaces
Press Ctrl+K or Cmd+K to search everything you can read, or use the channel header's search box for one conversation.
- Start or join a call
Open a channel's call button, choose your camera and microphone, then join; others can join from the same channel.
- Notifications and mute
Set what a single conversation notifies you about from its row menu, and set the default for everything in Spaces settings.
- Link cards
A link pasted into a message expands into a card; GitHub, scholarly, media, and Evolve links get purpose-built cards.
- You cannot see a Space
A Space you expect is missing because you are not a member, it is invite only, your Account lost Spaces access, or a collaboration ended.
- You cannot post in a channel
The composer is locked because the channel is an announcement channel, it is archived, your access is read only, or a send failed.
- You cannot see the Files tab
Files is on every channel; on a narrow window its name is hidden or the tabs collapse into a menu, and an empty channel reads No files yet.
- Notifications are not arriving
Check the conversation's setting, its channel and parent channel if present, your account default, then browser permission.
- Create a Space
Choose New Space in the left-hand navigation, name the Space, add people if needed, and create it.
- Create a channel
Choose Create channel in the Space you want, name it, pick who can open it, then choose Create.
- Add people to a channel
Open the channel's members list, then add a person by name or email, or add an eligible workgroup.
- Space members and roles
Space administrators manage membership and settings; channel roles control some actions; named Space roles help group members for mentions.
- Cross-Account access
A Space can be shared with another Account through a collaboration; members of that Account then read, or read and post, in its channels.
- Agents and desks in a channel
A desk is an AI teammate you reach by mentioning it in its own Space; agent work can also be started from a single message.
- Leave or delete a Space
Open the Space menu from the rail, then choose Leave Space to remove yourself or Delete Space to remove it for everyone.
Drive
Upload, find, preview, share and publish files, and work together in managed folders.
- Find your way around Drive
Drive holds your files in one place. Home lists recent items and what needs your action; the left rail reaches every area and your managed folders.
- Find the files you uploaded
My Drive lists the files and folders you uploaded or created. Open it from the Content group in the left rail or from the pinned row under My managed folders.
- Find what other people shared with you
Shared lists the items other people granted you directly or through a collaboration. Account-wide shares and Space files are not part of that list.
- Open and preview a file
Choose a row to open the file's own page. It shows the file itself, with panels for Info, Comments and History, and a Download action.
AI Studio
Work with models in threads: attachments, repositories, personas, agents, media, cost and token limits.
- Start a conversation in AI Studio
Open AI Studio, type your question in the message box, and press Enter. AI Studio creates a thread and streams the reply.
- Choose a model
Select the model name at the top of a thread, pick a group, then pick a model. A model picked from a provider group becomes your default.
- What models can do
The model catalogue is served at run time and differs by Account. This page carries the model facts that live in the code.
- Attach files to a message
Attach files from your device or from Drive with the plus button next to the message box, or drag them onto the thread.
System settings
Signing in, your profile and preferences, Accounts and roles, apps, and what changed on the platform.
- Sign in to Evolve
Enter your email address and password at /signin, then complete the six-digit code step if two-factor authentication is on.
- Create an account
Select Create account on the sign-in page, enter your name, email and password, then confirm the code from the email.
- Sign out
Open the avatar menu at the top right and select Sign out; Evolve clears the session in this browser and returns you to the sign-in page.
- Reset a forgotten password
Request a code from the sign-in page, then enter the six-digit code from the email together with your new password.
- Change your password