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Mention someone or a role

Type @ in the composer and pick a name; a resolved mention notifies that person even when the conversation is muted.

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Verified 2026-09-04 on source code by content-lane-spaces. Next review by 2026-10-19. Serving build 3abda6b56647, deployed 2026-09-05.

  1. Put the cursor at the start of a word in the composer and type @.
  2. Type part of the person's name or email address. The list is labelled Mention a member.
  3. Choose the entry. Spaces inserts the name and tracks it as a mention.

Only active members of that conversation are offered, and never yourself. Up to eight people appear at a time, people before agents.

The group mentions

Two group mentions exist once you have typed at least two matching characters:

  • @all, described as Conversation members, mentions everyone in the conversation.
  • @admins, described as Notify this conversation's admins, mentions the conversation's owners and admins.

A mention can reach at most 50 members of a conversation.

There is no @here and no @channel.

Space role mentions

If a Space administrator has created Space roles, typing @ also offers up to four of them under Roles, with the number of people each holds. Choosing one mentions everybody who holds that role and is also a member of the conversation. A role mention is treated as a broadcast, so a muted conversation suppresses it.

Selecting a person's mention chip in a message opens their profile; selecting a role's chip lists who holds it.

What is and is not a mention

A mention only counts when the text still names a current member when the message is sent. Text inside inline code, a fenced code block, an HTML comment, or a link target does not count. If two members have the same display name, neither is mentioned. When you edit a message, the whole mention set is worked out again from the visible text.

If it did not work

  • No matching conversation members. means nobody in this conversation matches what you typed. Add the person to the channel first; see Add people to a channel.
  • Conversation members could not be loaded. is a service failure. Close and reopen the list.
  • If the name appears in plain text without a highlight, it did not resolve. Delete it and pick the entry from the list again.

Related pages

  • Unread and Mentions — Unread counts conversations that need you; Mentions counts the individual mentions inside them. Both are per destination.
  • Space members and roles — Space administration grants four separate things; channel roles are stored per channel; Space roles are name tags that grant nothing.

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Documents: evolve-front-end/components/team-chat/kernel/team-chat-mentions.ts, evolve-front-end/components/team-chat/kernel/team-chat-mention-resolution.ts, evolve-front-end/components/team-chat/composer/team-chat-mention-suggestions.tsx, evolve-front-end/app/i18n/locales/en/team-chat.json

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